FAQs

We want to make a sustainable lifestyle easy and accessible for all conscious parents who want to reduce clothing waste,  help cut down on fast fashions, reduce your family’s carbon footprint, save money while looking good. By renting with us, you will consume less and spend less; while also having access to a variety of cute outfits and premium brands without the stress of shopping. We save parents their valuable time and resources so they can focus on what matters most: spending quality time with their little ones.

 

The most exciting part of all, is the enjoyment of receiving surprise capsules right at your front steps!

 

When you rent our packages there is no commitment; you have the option to pause, or cancel at any time.

 

Yes, you pay a rental fee every month that you have the clothes. You get a fresh new wardrobe bundle after every 3 months. 

 

There are no obligations you can cancel at anytime!

 

Our stylists hand pick and curate the capsules based on your child’s clothing preferences form. We ask parents and family members to help us get to know their child better by filling out this quick form. This will ensure the clothing will suit your child’s every need, style & personality as they grow!

 

It is also completely fine to opt out of filling out the clothing preference form. We will style your child based on modern day trends.

 

We carry many sustainable Canadian brands such: Parade, Sapling, Petit Lem, Miles, Bajoue, Kindly the Label, Five Little Wildings, Itty bitty baby, Nest & Nurture and more. We’re also strong supporters of local thrift shops, and work closely with women who who create hand made pieces for our shop.

 

Some US brands that we carry are Mebie Baby, Goumi Kids and Colored Organics. Many unique and sought out pieces are purchased from Korea and Europe. Brands like Monbebe are one of our favourite and a must-have in our collections. Because of our unique program, we source clothing from all around the world looking for special modern day pieces for your babies. Our curated capsules could have a variety of different brands and no two packages are ever the same.

 

All of the clothing will be brand new, like new or good condition. We will never package clothing that has any wear and tear, or stains. We thoroughly detect every piece of clothing and make sure that the clothing you receive are in great condition before allowing the item to be rented.

 

Most of our clothes are eco friendly, not everything is 100% organic. If you would only like to have organic option you can request it in your notes. Please keep in mind that some of the special occasions clothing are not organic and if you choose this option you will not receive this style of outfits.

 

We are working towards carrying only organic clothing in our capsules in the near future.

 

Completely fine if the clothes get stained. We understand kids can get messy! Once we receive our items back, our team will try their best to remove any stains and fix any damages. We are committed to extending the life of a garment, and our team goes the extra mile to repair the clothing.

 

In the event that you forget what was in your bundle just email us. We always have a photo of your order saved.

 

If you lose an item from your capsule, you will be charged a restocking fee based on the price of the item. 

Contact: info@moderndaybaby.com

 

We change your monthly payment to the date you received your package, this way you will not lose any days with your capsule.

 

We have a buy out option if you fall in love with an item. Just email us the item that you wish to buy and we will price it out for you.

 

Each time we curate a package, preloved clothing go through a UV-C light sterilization process, wash & dry and then we hang dry or steam iron before packaging.

 

We use a eco friendly, non-toxic, and hypoallergenic detergent.  

 

*Please note that brand new clothes will be left as is and you will have to wash before wearing.

 

Babies can quickly overheat if they fall asleep with hats or too many layers on. 

 

We ask that you only let your child fall asleep in appropriate and  items approved for sleepwear. 

 

If you can’t find the care symbols on the garments, as a quick tip we recommend washing children’s clothes in cold water and air dry or low gentle cycle.

 

*Most clothing can be worn multiple times before washing.

 

Please see our Laundry Care page for more instructions and tips.

 

We ask that you send us back the garments to dry clean. Please do not put them in the wash. 

 

Canada wide.

 

Free shipping is included with the capsules.

 

It takes anywhere from 1-5 business days to curate your package not including the shipping time. We’re a family run business, and will try our best to accommodate you as soon as possible!

 

Because of Covid there are no guarantees and some packages may be delayed. Typically you should expect to receive your package via Canada Post between 2-7  business days not including the processing time.

 

It is best to order as soon as possible to ensure you get your clothing as quick as possible.

 

You must keep the original package for returning. Otherwise you will have to pay for a similar size poly mail bag or box. 

 

When your child starts to outgrow the clothing and you’re ready to ship the items back just email us. We typically get the next capsule ready around the 3 month mark but we understand all babies grow at a different pace. We will ship your next capsule as soon as we receive your return shipping label complete.

 

Email us: info@moderndaybaby.com 

 

You do not have to print any labels. Simply use the return ID number below to return your parcel with the service staff at any Canada Post Office.

 

RETURN ID NUMBER: PR877614 

PIN CODE: email us for your individual code

 

It’s that easy!

 

The yearly subscriptions helps you save money and time. This convenient service provides washed and ready to wear capsules sent to you every 3 months. Once your child surpasses 1 year you will receive a capsule every 6 months instead of 3 because their growth starts to slow down. A yearly subscription helps parents not have to worry about shopping for their kids clothing again. A hassle-free shopping experience that helps parents free up their time & energy and also providing the element of surprise and fun every time you open up a capsule 🙂

 

Right now, our focus is ages 0-2 years old for our capsules because these are the years children grow the fastest, and they get the least amount of wears. 

 

As our business grows, there is a good chance we expand our sizes and more products to our site.

 

At this time, we do not offer exchange or returns due to complexity of our program but if something is wrong with our product

 

please email us at: support@moderndaybaby.com 

 

Please note, refunds are given in a form of store credit at this time.

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CLothing Preferences form

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